Privacy
Controller
Within the meaning of data protection laws, in particular the EU’s General Data Protection Regulation (GDPR), the controller is:
Barjo Khalil
Your rights as a data subject
In accordance with the EU’s General Data Protection Regulation (GDPR), you can exercise the following rights at any time using the contact details provided:
- Right of access to the data we have stored about you and how we process it (Article 15 of the GDPR);
- Right to rectification of inaccurate personal data (Article 16 of the GDPR);
- Right to erasure of the data we have stored about you (Article 17 of the GDPR);
- Right to restriction of data processing provided that we are not yet permitted to erase your data due to legal obligations (Article 18 of the GDPR);
- Right to object to our processing of your data (Article 21 of the GDPR); and
- Right to data portability provided that you have consented to data processing or have concluded a contract with us (Article 20 of the GDPR).
If you have granted us your consent, you may withdraw it at any time with effect for the future.
You may lodge a complaint with a supervisory authority at any time (e.g. with the competent supervisory authority in the federal state of your place of residence, or with the authority responsible for us as the controller).
A list of supervisory authorities (for the non-public sector) and their addresses can be found at: https://www.bfdi.bund.de/EN/Service/Anschriften/Laender/Laender-node.html.
Processing activities
Collection of general information about visits to our website
Nature and purpose of processing
When you access our website (i.e. when you do not register or otherwise transmit information), information of a general nature is automatically collected. This information (server log files) includes, for instance, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and similar information.
The information is processed in particular for the following purposes:
- for the technically error-free display and optimisation of the website
we do not use your data to draw conclusions about you as a person. However, we reserve the right to subsequently check the server log files should concrete evidence of unlawful use arise.
Legal basis and legitimate interest
Processing is carried out under Article 6 (1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our website, as well as in ensuring system security and detecting misuse.
Recipients
Data recipients may be technical service providers who act as processors for operating and maintaining our website.
Storage period
Data is stored in server log files in a form that enables identification of the data subjects for a maximum of [Please add information], unless a security-related incident occurs (e.g. a DDoS attack).
If such an incident occurs, server log files are stored until the security-related incident is eliminated and fully clarified.
Provision prescribed or required
Provision of the aforementioned personal data is not required by law or under the contract. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may be unavailable or restricted.
Objection
Please read the information about your right to object under Article 21 GDPR below.
Contact
Nature and purpose of processing
A contact form that can be used to contact us electronically is available on our website. If a user makes use of this option, the data entered in the input screen is transmitted to us and stored.
The following data is also stored at the time the message is sent:
- URL that the request was made from
You can also contact us using the email addresses provided. In this case, the user’s personal data, transmitted with the email, is stored. This includes the date and time the email was sent, the email address, the IP addresses, and information about the servers involved in the email communication.
You can contact us using the telephone numbers provided. In this case, we collect log data, including your telephone number and the duration of the call.
We collect the content of your enquiry regardless of the form of communication that you choose. Your data is stored for the purpose of personal communication with you.
Legal basis
Data processing takes place based on a legitimate interest (Article 6 (1) (f) GDPR).
Our legitimate interest in processing your data is to enable straightforward contact.
If you contact us to request a quote, data is processed to carry out pre-contractual measures (Article 6 (1) (b) GDPR).
Recipients
Data recipients may be technical service providers who act as processors for operating and maintaining our website.
Storage period
Data is erased no later than [Please add information] after processing the contact request.
If a contractual relationship is established, we are subject to the statutory retention periods. The statutory retention periods are generally six or ten years based on generally accepted accounting principles and requirements under tax law.
Provision prescribed or required
If you provide your personal data, you do so voluntarily. However, we can only process your enquiry if you provide us with the necessary data and the reason for the enquiry.
Objection
Please read the information about your right to object under Article 21 GDPR below.
Provision of chargeable services
Nature and purpose of processing
We process the data you provide when placing an order to carry out or process your order. This also includes returns, exchanges and complaints about items.
Your personal data is only used to the extent necessary for processing this order and delivering the requested products and services.
Legal basis
Processing of data that is necessary for conclusion of the contract is based on Article 6 (1) (b) GDPR.
Recipients
Data recipients may be technical service providers which act as processors for operating and maintaining our website.
To fulfil the contract, we pass on your name and address to the shipping company tasked with delivery, insofar as doing so is necessary for delivery of ordered goods.
Depending on the payment service provider that you select during the ordering process, we will pass on the payment data collected for this purpose to the credit institution tasked with collecting the payment and, if applicable, to payment service providers engaged by us to process payments.
Storage period
We store this data in our systems until the statutory retention periods have elapsed. The statutory retention periods are generally six or ten years based on generally accepted accounting principles and requirements under tax law.
Provision prescribed or required
Provision of your personal data is a requirement under the contract. We cannot fulfil the order without the provision of your personal data.
Cookies
A cookie is a small data set that is created when visiting a website and is temporarily stored on the website visitor’s system. When this website’s server is accessed again by the website user, the website user’s browser sends the previously received cookie back to the server. The server can evaluate the information obtained through this process. Cookies can particularly facilitate navigation on a website.
Detailed information about cookies and about the cookies used on this website and for what purpose can be accessed at any time in the cookie settings.
Deleting cookies
You can delete individual cookies or the entire cookie history. In addition, you receive information and instructions on how to delete or block storage of these cookies in advance. Depending on your browser provider, you will find the necessary information by clicking on the following links:
- Mozilla Firefox: https://support.mozilla.org/en-GB/kb/clear-cookies-and-site-data-firefox
- Microsoft Edge: https://support.microsoft.com/en-GB/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d
- Google Chrome: https://support.google.com/accounts/answer/61416?hl=en-GB
- Opera: https://www.opera.com/help
- Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Additionally, you can prevent the loading of what are known as ‘scripts’ by default. NoScript only allows the execution of JavaScript, Java and other plugins on trusted domains of your choice.
Information and instructions on how to edit this function can be obtained from your browser provider (e.g. for Mozilla Firefox: https://addons.mozilla.org/en-GB/firefox/addon/noscript/).
Technically necessary cookies
Nature and purpose of processing
We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after changing to a different website.
The purpose of using technically necessary cookies is to simplify use of websites for users. Some of our website’s functions cannot be offered without the use of cookies. For such functions, it is necessary that the browser can be recognised even after changing to a different website.
We require cookies for the following applications:
An overview of the cookies used can be found in our cookie consent tool.
Legal basis and legitimate interest
In this respect, data processing is carried out solely based on our legitimate interest in having a user-friendly website design and in documenting consent under Article 6 (1) (f) GDPR in conjunction with the balancing of interests according to Section 25 (2) of the German Telecommunications Digital Services Data Protection Act (TDDDG).
Recipients
Data recipients may be technical service providers which act as processors for operating and maintaining our website.
Storage period
Please refer to the cookie consent tool for the respective storage periods of the cookies.
Provision prescribed or required
Provision of the aforementioned personal data is not required by law or under the contract. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services may be unavailable or restricted.
Objection
Please read the information about your right to object under Article 21 GDPR below.
Transfer to third countries
The data collected may be transferred to the following third countries:
USA
The following data protection safeguards are in place:
Provision prescribed or required
If you provide your data, you do so voluntarily, solely based on your consent. However, we would like to point out that, in this case, you may be unable to use all the functions of this website to their full extent.
Withdrawal of consent
You can withdraw your consent in the cookie consent tool with effect for the future.
Profiling
Cookies that are not technically necessary can be used to evaluate the behaviour of website visitors and analyse their interests. We create a pseudonymised user profile for this purpose.
Information about your right to object under Article 21 GDPR
Right to object on a case-by-case basis
You have the right to object, on grounds relating to your particular situation and at any time, to the processing of your personal data that is carried out based on Article 6 (1) (f) GDPR (data processing based on balancing of interests). This also applies to profiling based on this provision under Article 4 (4) GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for such processing that override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
Recipient of objections
textrio GmbH
Technical Documentation
Erlanger Str. 9
D-91083 Baiersdorf, Germany
Modifications to our privacy policy
We reserve the right to revise this privacy policy so that it complies with current legal requirements at all times, or to implement changes to our services in the privacy policy (e.g. when introducing new services). The new privacy policy will then apply to your next visit.
Questions about data protection
If you have any questions about data protection, please send us an email addressed to the controller mentioned above.
Copyright information
This privacy policy was created with the help of activeMind AG – the experts for external data protection officers (version #2024/10/25).
